Dynexa provide fully manned,
24-hour software and hardware support, 7 days a week, 365 days a year. Clients
can select from a range of support levels to suit their operating needs and
budgets. Typically, most customer's segments software support is 7.00 am to
6:00 p.m.
Extended maintenance cover, normally required by larger enterprises, provides
full 24-hour software support, with the additional benefit of regular software
upgrades, as new features become available. Hardware maintenance is also
provided, 7 days a week, 365 days a year, where required. Dynexa also offer
hardware and networking support and Service levels are offered to meet customer
needs.
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