Support & Maintenance

Dynexa provide fully manned, 24-hour software and hardware support, 7 days a week, 365 days a year. Clients can select from a range of support levels to suit their operating needs and budgets. Typically, most customer’s segments software support is 7.00 am to 6:00 p.m.

 Extended maintenance cover, normally required by larger enterprises, provides full 24-hour software support, with the additional benefit of regular software upgrades, as new features become available. Hardware maintenance is also provided, 7 days a week, 365 days a year, where required. Dynexa also offer hardware and networking support and Service levels are offered to meet customer needs.